Our mission is to provide housing solutions as a foundation for individuals, families and neighborhoods to build vibrant communities.

We are private, not-for-profit full-cycle lending agencies dedicated to preserving and revitalizing Buffalo's neighborhoods by providing safe, affordable and sustainable housing opportunities for all. Our programs and services include financial capability and homebuyer education, closing cost assistance, post-purchase education, home improvement loans and foreclosure prevention counseling.

West Side NHS works in partnership with Black Rock-Riverside Neighborhood Housing Services, sharing staff and services, and serving a combined service area of everything west of Main Street in the City of Buffalo.


West Side Neighborhood Housing Services is a NeighborWorks® Chartered Member and a HUD Approved Housing Counseling Agency. In 2015 West Side NHS was rated Exemplary by NeighborWorks America and is a designated NeighborWorks Green Organization

As a designated NeighborWorks Green Organization, we infuse green principles throughout our operations, programs and services. NeighborWorks America provides this designation to Chartered Members that meet criteria designed to assess an organization’s use of best practices in creating and promoting healthy and sustainable homes and communities.

West Side NHS

Open Monday-Thursday, 8 a.m. - 6 p.m.
359 Connecticut St · Buffalo · NY · 14213
Tel. (716) 885-2344
Fax. (716) 885-2346

Black Rock-Riverside NHS

PLEASE NOTEBlack Rock-Riverside NHS has closed its office at 203 Military Road due to fire damage. The organization will continue offering housing assistance at the office of its partner agency, West Side NHS, at 359 Connecticut Street. Black Rock-Riverside NHS staff will work out of the West Side NHS office until the building at 203 Military Road is able to open, otherwise all services will continue uninterrupted. 

West Side NHS 2016 Annual Report 
West Side NHS 2015 Annual Report 
West Side NHS 2014 Annual Report
West Side NHS 2013 Annual Report
West Side NHS 2012 Annual Report
West Side NHS 2011 Annual Report